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Marketing Coordinator

Surrey, British ColumbiaFull-time
About the Job
Garaventa Lift is currently seeking an on-site full-time Marketing Coordinator for our Surrey, BC operation which will handle lead management, targeted marketing, customer service, and reporting for the regional sales managers. The ideal candidate will have a background supporting the sales funnel and a strong understanding of the impact of strong geographical marketing campaigns.
 
This vitally important position is a blend of marketing, customer service, and data entry which supports the entire sales pipeline. We are looking for someone we can grow and develop into future Regional Managers who share our passion for making the world more accessible to everyone.
 
Responsibilities:
  • Full cycle lead management with dealers and Regional Managers which includes data entry and supplying leads
  • Escalate late dealer lead processing to Regional Managers
  • Onboard new dealers for internal systems and assist in support site(s)
  • Monitor and administer Prodesk calls and Tidio Live chat systems
  • Provide product knowledge materials to homeowners outlining features and benefits with upselling and making recommendations
  • Support and assist architects and engineers with requested documentation or product/installation information
  • Generating pipeline and performance reporting outlining opportunities and gaps by dealers for assigned regions
  • Coordinate with Regional Managers to identify, plan, create, and execute marketing campaign plans by area
  • May attend or support Regional Managers attending trade shows
  • Ensure Regional managers have current advertising materials, brochures, and campaigns
  • Other duties as delegated by management
 
Qualifications:
  • Minimum 3 years experience in sales, marketing, or supportive role
  • Manufacturing industry experience an asset
  • Excellent verbal and written communication skills
  • Strong listening and presentation skills
  • Detailed oriented, motivated, and optimistic
  • Ability to multi-task, prioritize and manage time effectively
  • Intermediate computer skills with Microsoft Office applications
 
Benefits:
  • Competitive salary
  • Extended medical and dental program
  • Employee/Family Assistance Program
  • Employer-funded RRSP program
  • Education Assistance Program
    About Garaventa Lift

    At Garaventa Lift, we believe and work to guarantee accessibility and mobility to everyone. Since our start, we have been obsessively passionate about it and our mission is to help people achieve it.The roots of the company go back to 1928 in the beautiful Swiss Alps where Karl Garaventa built his very first of many cable cars.Since then, Garaventa Lift has grown into a global leader with a strong presence worldwide.The Garaventa Lift Group is now a prominent reality in America, Asia, Europe and Oceania standing for reliability, security and innovation of accessibility products to create an accessible world.We work to deliver custom lift solutions for commercial and residential applications and bring our engineering expertise and high-quality standards to remove architectural barriers for millions of people worldwide.